support tickets redux

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Snapdragon
Dwarf Recruit
Posts: 84
Joined: Mon Jun 09, 2014 8:01 pm

support tickets redux

Post by Snapdragon » Mon Jul 07, 2014 12:37 am

And following up his question with my own; How long should one expect to wait for a answer to a ticket? Mine is bordering on two weeks now for just an answer to a general question, not even a reimbursement/problem
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Icarus
Staffer Emeritus
Posts: 2837
Joined: Tue Aug 20, 2013 6:45 pm

Re: support tickets redux

Post by Icarus » Mon Jul 07, 2014 5:09 am

Ask the question here, as it may have fallen through the cracks :)
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