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Staff Queries

Unanswered tickets!

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Moderator: Elder Staff

Unanswered tickets!

Postby teepu » Wed Sep 03, 2014 10:39 am

So, we look to be lagging back on replies to support tickets. :?:
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Re: Unanswered tickets!

Postby Alcarin » Wed Sep 03, 2014 10:46 am

Yes, RL has been crazy for most of us again. We will catch up as quickly as possible!

Re: Unanswered tickets!

Postby Taurgalas » Wed Sep 03, 2014 1:41 pm

I ran through most of the payday issues and a few RPT related ones to clear those out during the day today. :D We'll start trying to assign the rest, since the majority appear to need to go to our crafters and builders.
[Petition:***] Why is there a pretty pink pony with doe eyes and a party-balloon cutie mark in the group?

*** orc player name edited out for his/her own protection.
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Re: Unanswered tickets!

Postby Icarus » Fri Sep 05, 2014 5:54 pm

The end of summar, quite a busy time!!
[Petition: Player] I am ready to begin my interdimensional adventure.

A mutilated little orc murmurs, nodding as he mutters,
"I fought good today. Yuh. Fought good, 'specially for bein' the kitchen-snaga. Yuh, I did."
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Re: Unanswered tickets!

Postby Meneldor » Sun Oct 12, 2014 10:28 pm

For all concerned, working/clearing tickets is one of my main concerns right now. I have posted some ticket creation guidelines as well, so please take a look at them.
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