Icarus is, in his own way, hitting the nail on the head on what I'm talking about. We get a lot of chaff in the air when it comes to promises, what's possible, etc., and it's often half-true to start with, entirely out-of-touch with players(17 pages of documentation!), or doesn't come out in the end.
I believe that many folks may be confusing my posts that speak on the future vision for the game as promises, Cory. Many may also look on promises, specified or nebulous, as being broken because we are not there yet. If I've caused this disillusionment by speaking of our dreams of things to come through past newsletters or board posts, I apologize. We're doing the best we can with what we have and we continue to strive for those things.
The point about half-truths is an interesting one, Cory. It's a damned-if-you-do and damned-if-you-don't issue, and it's not a game I'm going to play. This is not Washington politics, it's not slight of hand games to shift your attention to one thing while we do another. We have nothing to hide, but do not provide full disclosure on all things.
I'm not sure what you want here, Cory. If I have a bag of M&M's and tell you I have some M&M's, you ask if I have some yellow ones and I say yes, then you call me a liar because I didn't tell you I have orange and green ones too. I realize that's an over-simplification of the issue, but it seems to fit.
I do agree with you on the 'doesn't come out in the end' comment. The past three months have seen very little in considered leadership, or striving for a singular goal. I take full responsibility for this.
Often times, when staff are working hard, they come across questions or great ideas, and then those ideas branch more ideas and soon the simple becomes complex. I have failed to provide the focused determination over the last three months, and for that I humbly apologize. I am taking steps to resolve the issue and it is the most important thing on my plate. It's not something that can be resolved overnight though. It takes a concerted effort on everyone's part.
One last thing is the matter of just how much do we disclose to you, as a player? Do you feel transparency, which I've spoken on before, entitles you to know what I'm working on each day, or to hear about the problems I'm having with trying to get a particular part of my warcraft progs / crafts to work is? Just how much transparency is sufficient here? I have to draw this line all the time, and it's a fuzzy line, but it's a line none the less. Perhaps your idea of transparency is to the left of the line I have drawn, which makes you feel as though I'm hiding something, or lying.
In the end, we'll never be fully transparent to players. It just can't work. So yes... if you feel that our not disclosing everything we do is lying, then we're guilty and will continue to be so.
How lucky I am to have something that makes saying goodbye so hard.