Unanswered tickets!

Official answers to official questions. Pose your questions for staff here. Careful! You cannot edit or delete your posts once you've asked your question!

Moderator: Elder Staff

Post Reply
User avatar
Posts: 83
Joined: Tue Nov 26, 2013 8:25 pm

Unanswered tickets!

Post by teepu » Wed Sep 03, 2014 10:39 am

So, we look to be lagging back on replies to support tickets. :?:


Re: Unanswered tickets!

Post by Alcarin » Wed Sep 03, 2014 10:46 am

Yes, RL has been crazy for most of us again. We will catch up as quickly as possible!

User avatar
Master Ent
Posts: 708
Joined: Tue Jan 21, 2014 1:07 pm

Re: Unanswered tickets!

Post by Taurgalas » Wed Sep 03, 2014 1:41 pm

I ran through most of the payday issues and a few RPT related ones to clear those out during the day today. :D We'll start trying to assign the rest, since the majority appear to need to go to our crafters and builders.
[Petition:***] Why is there a pretty pink pony with doe eyes and a party-balloon cutie mark in the group?

*** orc player name edited out for his/her own protection.

User avatar
Staffer Emeritus
Posts: 2837
Joined: Tue Aug 20, 2013 6:45 pm

Re: Unanswered tickets!

Post by Icarus » Fri Sep 05, 2014 5:54 pm

The end of summar, quite a busy time!!
[Petition: Player] I am ready to begin my interdimensional adventure.

A mutilated little orc murmurs, nodding as he mutters,
"I fought good today. Yuh. Fought good, 'specially for bein' the kitchen-snaga. Yuh, I did."

User avatar
Raptor Overlord
Posts: 507
Joined: Thu Aug 22, 2013 7:30 pm

Re: Unanswered tickets!

Post by Meneldor » Sun Oct 12, 2014 10:28 pm

For all concerned, working/clearing tickets is one of my main concerns right now. I have posted some ticket creation guidelines as well, so please take a look at them.

Post Reply