Support Tickets

Official answers to official questions. Pose your questions for staff here. Careful! You cannot edit or delete your posts once you've asked your question!

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Eru
Guide
Posts: 101
Joined: Sat May 17, 2014 2:13 pm

Support Tickets

Post by Eru » Sat Dec 20, 2014 10:43 pm

Any thought given to allow players to close their own tickets if they feel they've been resolved before the staff can get to it?

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Meneldor
Raptor Overlord
Posts: 507
Joined: Thu Aug 22, 2013 7:30 pm

Re: Support Tickets

Post by Meneldor » Sat Dec 20, 2014 11:24 pm

For the moment, please PM me with the ticket # or title and I will close them. Sometimes if minor comments are going back and forth I cannot tell if they are complete.

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Nimrod
Game Coder
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Joined: Tue Aug 20, 2013 12:51 pm

Re: Support Tickets

Post by Nimrod » Mon Dec 22, 2014 5:09 am

Hmmmm... I thought you could close your own tickets. *ponder*
How lucky I am to have something that makes saying goodbye so hard.

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