Shadows of Isildur Support utilizes the ZenDesk Inbox system.  This system is completely transparent to players while allowing staff to fully collaborate on providing prompt replies and coordinate more complex issues.

Simply send an email to any of these addresses, depending on the type of support you are looking for.

hello@middle-earth.us - General issues, concerns and comments.

support@middle-earth.us - More specific support issues regarding your character or the game itself.

playerreports@middle-earth.us - File a player report.  (See more information on player reports in our wiki.

Vol 13 Issue 17 - More Warcraft

Posted by   Nimrod on   Sep 28, 2015

In which Nimrod talks even more about the up and coming Warcraft System of Shadows of Isildur.

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Forum Announcements

Kudos to a couple of our new admins

September 11th

Put your hands together for two of our newest admins, Mystique and Vorondil! They've been working hard on the Builder Port with Taurgalas to get some things straightened out and their dilig…

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Typos Challenge!

August 28th

Staff have been working very hard getting caught up on support tickets, petitions and typos. We've got everything whittled down and there are only 21 typos left in the queue.I've challenged…

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Player / Staff Meeting

August 24th

We're planning a meeting for everyone on Discord for this Monday, August 28, at 7:00 PM (CENTRAL TIME).That's 8:00 PM EASTERN.We'll be taking questions via text, and answering via voice. I'…

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